Preventive

Videojet offers a range of fume extraction systems and filters to help keep your production area clean and maximise uptime. Fume extraction and filters are important elements of preventive maintenance, helping to remove the smoke and particulate debris generated during the marking process.

Remote

VideojetConnect™ Remote Service allows you to monitor basic printer needs while away from the production line. In addition, you can have Videojet monitor critical alerts and proactively message you when potential downtime develops.

Remote Alerts:

Be the 1st to know

Real-time notification of printer needs, warning or fault conditions

Empowering you to act more quickly, intelligent software dispatches immediate email notifications that inform you of any irregularities or faults that could affect your Videojet printer’s performance.

Dashboards:

Be the 1st to respond

Instant visibility to valuable printer activity

Enabling proactive responses, you can now see the status of all the Videojet printers in your plant and drill down to detailed information on an individual unit. Configuration values can be quickly viewed without complicated navigation, and performance graphs can track a unit’s history and help identify the cause of downtime events.

Remote Recovery:

Be the 1st to recover

With remote recovery, Videojet expertise is virtually a click away

With remote access capabilities, your in-house experts or Videojet Technical Support can electronically access your Videojet printer’s operating system, troubleshoot, and even make needed setting adjustments for you online. This virtual access can help you recover quicker, and often without the need for an on-site service call.